Product updates
See how industry leaders leverage Lumana's AI-powered video security to enhance safety, streamline operations, and drive smarter decisions.
AI
November 2025 Product Updates
This November, we’re introducing several new updates that make Lumana easier to tailor to your environment and faster to use during investigations. This release adds Custom Object Search & Alerts, new ways to organize and view your cameras, direct alert delivery to Microsoft Teams and FLIR, quicker navigation from alerts to full camera details, and 24/7 customer support so you can reach Lumana whenever you need help.
AI
- Custom Object Search & Alerts — Train Lumana to recognize objects unique to your environment, such as fleet vans, emergency vehicles, or distinct uniforms, making detections more accurate, relevant, and actionable.
Support
- 24/7 Customer Support — Reach Lumana support at any time by email or in-app ticket when you need help with issues, configuration, or active incidents.
- Lumana Status Page — View live system status, uptime over the past 90 days, and any reported past incidents.
VMS+
- Custom Wall — Build flexible monitoring walls by dragging, resizing, and arranging camera and alert tiles so operators always see the most critical views first.
- Device Page Reorder — Drag and drop locations and cameras into an order that matches your preferred layout, helping teams find the right view faster during investigations.
- Shortcut to Camera Page — Jump directly from an alert to the camera’s full page, eliminating extra clicks when you need live video, playback, and status in one place.
- Microsoft Teams Integration — Deliver Lumana alerts and notifications directly into Teams channels so users see and respond to events in the tools they already use.
- FLIR Integration — Send Lumana alerts into your existing FLIR VMS so operators can act on AI detections without leaving their familiar interface.
Optimization
- Enterprise Authentication — SAML and SCIM with Microsoft Entra ID are now available, allowing users to sign in with their existing identities and enabling IT to centrally manage and automate access.
AI
October 2025 Product Updates
This October, we’re introducing Gun Brandished detection, an AI upgrade that recognizes the behavior of a gun being drawn or pointed, not just a static object. By distinguishing “gun brandished” from “gun detected,” you get fewer false alarms, clearer context of actual threats, and faster, more confident response.
AI
- Gun brandished — Detects when a gun is actively drawn or pointed, with multi-layer AI verification to cut false alarms and optional alarm monitoring for live human alert verification and automatic emergency dispatch.
VMS+
September 2025 Product Updates
This September, we’re introducing several updates across the Lumana platform that make investigations faster and streamline day-to-day workflows. This release includes a new dedicated Access Control page with video-linked events, an updated Devices page for unified device management, time zone-aware search for multi-region teams, and low-latency local live video on web and mobile. Let’s explore what’s new.
VMS+
- New Access Control Page — Added a dedicated page for reviewing access control events. Filter by time, user, site, device, or event type, view linked video clips, add comments for context, and share events with your team.
- Updated Devices Page — A redesigned view consolidates all devices (cameras, doors, cores, speakers, and more) into a single dashboard with device health status and intuitive filters.
- Search with Time Zone Selection — Users can select the time zone to apply when conducting an investigation, making it easier to work across multiple regions.
Optimization
- Low-Latency Local Live View — See live video with near-zero delay on web and mobile.
