Lumana for hospitality
Improve operational efficiency and guest experiences with real-time video intelligence and agentic AI.
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AI video security for safer, smarter operations
Transform any camera into an AI agent that monitors, investigates, and acts when it matters most.
Protect your organization with AI agents
Deploy AI agents to continuously monitor risk, surface critical events, and streamline response.
Automate monitoring
Deploy AI agents to automatically monitor your environment and send real-time notifications to your staff for unattended guests, VIP guest arrival, loitering, and more.
Respond as incidents unfold
When an incident occurs, Lumana can automatically trigger alarms, control access points, and activate third-party systems to help deter, contain, or resolve incidents.
Conduct an investigation in seconds
Accelerate incident reviews by scrubbing through millions of hours of footage in seconds using simple natural-language text prompts and multi-parameter filters.
Identify potential issues before they arise
Turn raw video into actionable insights with agentic AI and visual dashboards that help business leaders monitor wait times, facility cleanliness, and occupancy metrics.
The Lumana platform
Modernize video security with next-gen AI that integrates seamlessly into your existing environment.
Enterprise-grade features. Always included.
Lifetime warranty for predictable system costs
Industry-leading AI features and capabilities
Hybrid-cloud reliability and performance
No port forwarding or VPN for secure access
Unlimited cameras, users, and cloud archiving
Bandwidth-friendly with real-time AI processing
Automatic updates for new AI and upgrades
Dedicated onboarding, training, and support
Frequently asked questions
How can Lumana improve the guest experience at hotels or resorts?
Lumana uses LPR to identify authorized guests' vehicles as they arrive, allowing staff to provide personalized greetings or automate gate access. Occupancy monitoring also helps manage pool areas, dining rooms, and lobbies to prevent overcrowding.
Can the system detect fires or smoke in large resort areas?
Unlike traditional sensors that wait for smoke to reach a ceiling, Lumana visually detects flames or smoke the moment they appear. This allows hospitality teams to respond faster in open areas or large banquet halls.
Does Lumana integrate with my existing hotel management or access systems?
Lumana features an open architecture and integrates with various third-party systems via API, including integrations for access control systems like Brivo and Genea.
How does Lumana help manage large crowds and bottlenecks during events?
Lumana provides real-time occupancy tracking with 99.5% accuracy, even in high-density environments like stadiums or theaters. Venue managers can monitor crowd flow through lobbies and concession areas on live dashboards, allowing them to redirect staff to bottlenecks or ensure compliance with fire safety limits instantly.
How can QSR managers use Lumana to improve drive-thru efficiency and speed of service?
Lumana’s AI analyzes vehicle patterns to track drive-thru queue lengths and wait times in real-time. Managers can receive alerts when queues exceed a certain threshold, enabling them to adjust staffing immediately to maintain high throughput and improve the customer experience.
